“Jay worked as the system reliability expert on a large scale space program where few mistakes could be tolerated. The program relied solely on his expertise to guide them to solutions that extend service to provide customer satisfaction. Many companies would have no less than 5 reliability engineers working a program this complex. Jay was able to guide the team from using less reliable parts to more available and much higher reliability parts, designed power redundancy, control redundancy, implemented a Failure Mode Effects Critically Analysis (FMECA) process for the program, and simulated the probability of success for many trade studies. He was not constrained by legacy space traditions that prohibit out-of-the-box thinking needed on a program of this technical edge. Jay studied the purpose for a process or procedure and then did careful analysis to implement thoughtful changes to the accepted processes that result in higher reliability at much lower cost."